Our team is dedicated to understanding your brand's unique ecommerce needs. We develop and deploy individualized, comprehensive channel management solutions that drive revenue growth, protect brand integrity, and maximize your marketplace potential.
We strive to be indispensable.
Here's how we do it:
Our comprehensive process leaves no stone unturned. We leverage content and campaign development plus full-depth optimization and ongoing processes to identify and implement opportunities for additional revenue.
Improve customer experience and defend against lost revenue. We identify unauthorized sellers, protect listing content accuracy, and help you regain - and maintain - control of your brand's marketplace presence.
Sales forecasting, review monitoring, and in-depth campaign analytics are just a few of the tools we customize to your needs, leveraging unique data metrics to take advantage of the fast-growing ecommerce landscape.
Through stakeholder interviews, primary research, and ecommerce analysis, we immerse our team in your brand and unique ecommerce needs. Rather than a generic prepackaged approach, we build a strategy that addresses your specific pain points and marketplace goals from all angles. Our work across a wide range of categories - from automotive parts to health supplements - also gives us an advantage in building solutions for your specific industry space.
Comprehensive Strategy & Implementation
Unlike many consulting teams, we provide full service plans. Our work includes marketplace analysis, strategy development, deployment and implementation, and ongoing maintenance. We don't think providing a piece of the puzzle is enough - and this comprehensive approach also allows for more effective channel management and accurate benchmarking of results. And while we often become an integral long-term partner, we also offer project-based plans as well as mentoring services to educate in-house teams on marketplace management.
In-Depth Reporting & Analytics
We continually optimize your presence and provide customized reporting on sales, competitors, and channel metrics, along with recommendations on how to optimize to meet your goals. We also perform forecasting and other inventory based analytics to help you manage stock effectively and avoid unnecessary fees and chargebacks. Where custom reporting is needed, we work with your team to identify specific benchmarks or products where special detail is warranted, and build a custom report to track data accurately.
"We love working with you guys. You guys are the experts and have cleaned and cleared up so many of our problems."
- Chuck Arkell, Kestrel Meters
"Thank you for the fantastic job you have been doing for NeedCrystals with Amazon. Your hard work and dedication has really helped us in our company. We just wanted to make sure you know how much you are valued and appreciated. We look forward to doing much more business with you."
- Jean-Michel Balensi, NeedCrystals Microdermabrasion
"I just wanted to thank you and your team - we've been very pleased with everything so far."
- George Kunhardt, Goat Tape